This intermediate administrator implements new network, server and storage systems as well as monitors and maintains existing networks and servers in support of Compassion's business objectives. The specialist further contributes to user and resource security as well as server infrastructure system support . At this career level, the incumbent generally works independently on moderately complex network and server administration projects or as a team member on larger projects. He or she may coach other administrators.
Experience with Interactive Intelligence call center Infrastructure and telephony required.
Licenses and Certifications
*** Equivalent education, training and/or certification may be substituted for experience and education shown above ***
Working Environment: Office � Standard Office Environment
Physical Demands: Sitting, standing, and/or walking for up to 8 hours per day
Travel Requirements: May be required to travel up to 10% of normal schedule
Other: This position may be required to serve in an �on-call� capacity in order to provide timely response to technology failures outside of standard business hours.