Compassion International

  • Business Support Specialist II

    Job ID
    Location Name
    Colorado Springs - GMC
    Operations and Administrative
  • Overview

    This intermediate specialist provides a professional level of analysis and administration in one or more various disciplines. Generally works independently in areas such as budget preparation and tracking, process management, purchasing, communications and change, program implementation, project management, development, data research, analysis, business intelligence, tracking, and/or information management. May provide duties of a professional administrative nature. 


    This position reports to the Senior Manager of Church Engagement for the African American Relations Strategy (AARS).

    Essential Job Functions


    • Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.
    • Acts as an advocate for children – raising the awareness of the needs, neglect, nurture, and potential of children in poverty and challenging and enabling those within one’s influence to greater involvement and effectiveness on behalf of children.
    • Reviews business processes and identifies activities required to address the issues, including process steps and impact assessment to increase productivity and efficiency. Prepares supporting documentation such as presentations, future state maps, and business requirements.
    • Contributes to the department budget and tracks expenditures and variances to keep the department in budget. Informs management of variances and corrective recommendations.
    • Gathers basic business data such as project costs or process metrics, analyzes the information, and presents reports based on this analysis. Serves as a project manager for small to medium-sized projects to maintain progress toward established goals and deadlines.
    • Prepares and relays communications concerning business operations and outcomes to appropriate audiences to foster understanding and acceptance for initiatives, policies, and practices. Further, supports change integration across projects within the scope of own work. Works to identify change adoption across common audiences as needed.
    • Trains and advises stakeholders on processes and guidelines related to the group or program projects.
    • Provides meaningful input into the development of effective metrics for ministry operations and maintains data/metrics, dashboards, tools, and artifacts to provide up-to-date status of group projects, processes, and initiatives.
    • Partners with other groups when required to integrate information and processes across functions. Provides individual contributions and occasional support to various projects as assigned in support of the work of Business Support management.
    • May provide expertise to other professionals and support staff in their work group.



    • Has a personal relationship with Jesus Christ.


    • Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.


    • Bachelor's Degree in Business Administration, Marketing, or related discipline

    Work Experience

    • Three years' professional experience working in business analysis, business intelligence, data analysis, project management or a similar field.
    • Experience working with a ministry or working on a church staff preferred.
    • Experience with social media and/or project management is a plus.

    *** Equivalent education, training and/or certification may be substituted for experience and education shown above ***

    Working Environment: Office – Standard Office Environment

    Physical Demands: Sitting, standing, and/or walking for up to 8 hours per day

    Travel Requirements: May be required to travel up to 10% of normal schedule

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